Shipping and Returns
-Our goods are delivered via ACS shipping, within 1-3 days from the day they are sent (3 days for areas that are remote), from the day the jewel is ready.
-The shipping is FREE
For all other countries:
-Our goods are sent via mail, which takes 5-8 days, from the day the jewel is ready.
-The cost is 20 Euros per package.
-Goods delivered to countries outside the EU are subject to tariffs, which are paid by the customer once the merchandise has arrived.
-We will send you information regarding your order to the e-mail address you have registered
-Email us at [email protected]
-Call us at 0030 210-9607315-6, Mon-Fri 9:00 – 17:00
You may return any product free of charge and ask for another product or for cash back under the following circumstances:
-The product must be in excellent condition
-The product must be in its original packaging
-The return must be made within 30 days from the day it was received.
How it is done:
- Email us at [email protected] or call us at 210-9607315-6, Mon-Fri9:00 – 17:00
- For cash-back, please provide us with a valid bank account number and the transaction will be completed once we have received the item.
- For a replacement, please contact us and let us know which item you wish us to send you.